Utilica strives to achieve enhanced customer satisfaction by delivering quality service through dedicated team with safe working environment. “We are committed to meet customers’ needs and expectations by delivering competitive Services and solutions through continual improvement of our systems”.
- Deliver services and solutions that meet customer requirements. To update and implement the procedures complying with international standards.
- Maintain improving trend of Customer Satisfaction. We ensure compliance to the applicable statutory /regulatory requirements.
- Utilica Facilities Management Services offers a range of facility management services to an expanding customer base these services are provided in a manner which conforms to the specifications agreed with our clients.
- Promoting responsiveness, dependability and competence of all our employees for delivering upon their commitments and to training & developing them accordingly.
- Integrating “Quality, Environmental, Health & Safety”in all our process and at all levels of our organization and ensuring that they are on integral part of our management.
- Strengthening effectiveness and use of internal processes, quality methods and tools.
Besides the enforcement of engineering measures and management controls, Personal Protective Equipment, as per need of the operations are provided. EHS awareness among employees is created and sustained through regular training programmes.Systems are rigorously implemented to ensure high standards of Environment, Health & Safety at our jobsites.